Saturday, December 1st, 2007...11:13 am
Down Time on Websites
UPDATE: Systems are back online (details)
I forgot to mention that MediaTemple had scheduled downtime last night. (details below)
As we sit now, MediaTemple is still down. You can check MediaTemple System Status here. This is impacting the following sites:
30DaystoLive.tv
Blog.YouVersion.com
MySecret.tv
SatanHatesLife.com
Swerve.LifeChurch.tv
Spread.LifeChurch.tv
I apologize if this downtime is impacting you!
–Details about downtime from MediaTemple–
Dear Site Owner,
(mt) Media Temple would like to notify you and the Contacts on your Account of a very important data center maintenance which may affect one of your hosting related services.
DATE/TIME WINDOW:
—————————-
Friday, November 30th 2007 9:30 PM - Saturday, December 1st 3:00AM PST
To see when this maintenance window will occur in a different timezone please visit:
http://mediatemple.net/go/date/0710112330
AFFECTED RESOURCES:
—————————-
(gs) Grid-Service
(ss) Shared Services
(dp)(dpv)(nitro) some Dedicated Physical Services
MAINTENANCE ACTION:
—————————-
On Friday, November 30th, our data center Electrical Engineers will facilitate proactive replacement of certain electrical systems in one of our Facility Power Segments at our EL-DC3 data center. In addition, an upgrade will be taking place to core components of the (gs), including the storage subsystem. This vendor-recommended upgrade required additional time and thus has been grouped with the data center activity in order to reduce customer impact.
This larger than normal maintenance period is a proactive measure to prevent power failure incidents as experienced by various other data centers mentioned in recent news. We would like to remind all customers that scheduled infrastructure maintenance and security related updates are a necessary and vital aspect of web hosting that ensures the long term uptime and reliability of your services.
Should you have any questions regarding the maintenance please open a support request inside the (mt) AccountCenter at the following URL:
https://ac.mediatemple.net/
This announcement is also viewable in our weblog:
http://weblog.mediatemple.net/weblog/category/system-incidents/electrical-systems-maintenance-notice-nov-30th/
I lead the digerati team at
5 Comments
December 1st, 2007 at 12:18 pm
hmm? Yeah downtime happens. Sorry, I’m distracted by the list of LC sites. Look! There’s one I didn’t know about!!! Spread.LifeChurch.tv! kewl! as Jan would say. (grin)
December 1st, 2007 at 5:10 pm
Terry,
Thank you for your patience and understanding during our maintenance window! If you have any questions about what we had to do, please contact me anytime.
Best,
Alex @ (mt)
December 1st, 2007 at 5:19 pm
Thanks Alex. Your service has been amazing so far outside of this extended down time. I think you guys handled it very professionally and informed your customers of what was going on. Thank you for that, and because of things like this…I highly recommend MediaTemple.
December 1st, 2007 at 5:23 pm
I use (mt) for 13 different sites. They are usually very good about uptime. They are much better than any of the other hosts I have used in the past. The fact that you can call them anytime is awesome too.
December 2nd, 2007 at 12:29 pm
I guess I wasn’t moved when I got the notice of the downtime.
After 12 years of grueling work in webhosting, I was glad they took the necessary time to fix their issue rather than wait for the unexpected to happen like blow a transformer and being dependent on the local utility to come and fix it 12 hours later. Which wouldn’t be that bad but your shoddy UPS can only power 250,000 servers for 4 to 6 hours at the most.
Oh those were good times that I am not going to miss at all.
Terry got me on mt and it has been lovely. This downtime ain’t nothing.
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